Privacy Policy

Last Updated: November 14, 2025

1. Introduction

Welcome to SnapFUD. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our health tracking and nutrition platform (the "Service").

By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when using the Service:

  • Account Information: Name, email address, username, password, and profile picture
  • Health Information: Height, weight, age, gender, activity level, fitness goals, dietary preferences, allergies, and health conditions
  • Food and Nutrition Data: Food intake logs, meal photos, calorie tracking, and nutritional information
  • User Content: Posts, comments, likes, photos, and other content you share on the platform
  • Communications: Messages you send us, feedback, and support requests

2.2 Information Collected Automatically

When you use the Service, we automatically collect certain information:

  • Usage Data: Pages viewed, features used, time spent on the Service, and interaction with content
  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
  • Location Data: General geographic location based on IP address (with your consent for precise location)
  • Cookies and Tracking: We use cookies, web beacons, and similar technologies to track activity and store preferences

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Social media platforms if you connect your account
  • Analytics providers who help us understand Service usage
  • Authentication services

3. How We Use Your Information

We use the collected information for the following purposes:

Provide and Improve the Service

  • Create and manage your account
  • Process and track your food intake and health metrics
  • Provide personalized recommendations and insights
  • Analyze nutrition from food images using AI
  • Enable social features and community interaction
  • Improve and optimize the Service

Communication

  • Send you service-related notifications and updates
  • Respond to your inquiries and support requests
  • Send marketing communications (with your consent)

Security and Legal

  • Protect against fraud and abuse
  • Enforce our Terms of Service
  • Comply with legal obligations
  • Resolve disputes

4. Protected Health Information (PHI)

We understand the sensitive nature of health information. Your health data is treated with the highest level of security:

  • Health information is encrypted both in transit and at rest
  • Access to health data is strictly limited to authorized personnel
  • We implement industry-standard security measures to protect your data
  • We will never sell your health information to third parties
  • We comply with applicable health data protection regulations

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 With Your Consent

We share information with third parties when you explicitly consent, such as:

  • Content you choose to make public on the platform
  • Sharing with groups or communities you join
  • Integration with third-party health apps (if you authorize it)

5.2 Service Providers

We share information with trusted service providers who assist us in operating the Service:

  • Cloud hosting and storage providers
  • AI and machine learning services for food recognition
  • Analytics and performance monitoring services
  • Email and communication service providers
  • Payment processors (if applicable)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.3 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes, court orders, or government requests
  • Enforce our Terms of Service
  • Protect our rights, property, or safety, or that of others
  • Prevent fraud or security threats
  • Respond to emergencies involving danger of death or serious physical injury

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. Specific retention periods include:

  • Account Information: Retained while your account is active and for a reasonable period thereafter
  • Health Data: Retained as long as necessary to provide services, or as required by law
  • Usage Data: Typically retained for 12-24 months for analytics purposes

You may request deletion of your account and associated data at any time. We will delete or anonymize your information within 30 days, except where retention is required by law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

Request a copy of your personal information in a portable format

Correction

Update or correct inaccurate information

Deletion

Request deletion of your account and personal information

Opt-Out

Unsubscribe from marketing emails and limit data collection

Privacy Settings

Control who can see your posts and health information

To exercise these rights, please contact us at privacy@snapfud.com or through your account settings.

8. Security Measures

We implement comprehensive security measures to protect your information:

  • End-to-end encryption for sensitive health data
  • Secure Socket Layer (SSL/TLS) technology for data transmission
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy
  • Incident response procedures for data breaches

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to enhance our security practices.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users between 13 and 18, we require parental consent and supervision. Parents or guardians may request access to, correction of, or deletion of their child's information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information in accordance with this Privacy Policy.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how users interact with the Service
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to show relevant advertisements (with consent)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

12. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell your information)
  • Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at privacy@snapfud.com. We will respond within 45 days.

14. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Our legal basis for processing your data includes consent, contract performance, legal obligations, and legitimate interests.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Sending you an email notification (for significant changes)
  • Displaying a prominent notice on the Service

Your continued use of the Service after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@snapfud.com

Data Protection Officer: dpo@snapfud.com

Address: [Your Company Address]

We will respond to your inquiry within 30 days.

By using SnapFUD, you acknowledge that you have read and understood this Privacy Policy.